Bajelive Terms and Conditions – Know Your Rights Before You Play

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bajelive ("bajelive", "we", "us", "the platform"). By accessing, registering on, or using any service provided by bajelive, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all players on bajelive regardless of how they access the platform — whether through a web browser, the bajelive mobile app, or any other interface. Using bajelive after any update to these Terms constitutes acceptance of the revised version. Bajelive recommends checking this page periodically to stay informed of any changes.

If you are accessing bajelive on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. Bajelive does not accept registrations from persons acting as agents for undisclosed third parties.

2 Eligibility

To register and use bajelive, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a bajelive employee or contractor.
• You must not have a previously suspended or permanently closed bajelive account.
• You must be registering as an individual acting on your own behalf, not as an agent for any third party.

3 Account Registration

Each player is permitted to hold one active account on bajelive. Duplicate accounts — whether registered under the same name, phone number, payment method, device, or IP address — are not permitted. If bajelive identifies duplicate accounts, all accounts except the first registered may be closed and any balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, a valid phone number, and any other details requested during the registration process. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the security of your bajelive account credentials. Do not share your password with anyone. Bajelive will never ask for your password via support channels. If you suspect unauthorised access to your account, contact bajelive support immediately. Bajelive is not liable for losses resulting from unauthorised access caused by your failure to keep credentials secure.

4 Deposits

All deposits on bajelive are processed in Bangladeshi Taka (BDT). Bajelive currently supports deposits via bKash and Nagad. The minimum deposit amount is ৳10. There is no maximum deposit limit imposed by bajelive, though your payment provider may apply their own transaction limits.

Deposits are credited to your bajelive account in real time upon successful confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes of a confirmed transaction, contact bajelive support with your transaction reference number.

• Deposits must be made from a payment account registered in your own name.
• Bajelive does not accept deposits from third-party payment accounts.
• Bajelive does not charge a fee for standard deposits, though your mobile banking provider may apply their own charges.
• Deposits made in error cannot be reversed once credited to your bajelive account — contact support immediately if you believe an error has occurred.
• Bajelive reserves the right to request documentation verifying the source of funds for large deposits.

5 Withdrawals

Withdrawal requests on bajelive are processed to the same payment method used for the player's most recent deposit. Bajelive does not transfer winnings to third-party accounts or payment methods not previously used for deposits on the account.

The minimum withdrawal amount is ৳100. Most withdrawal requests are processed within minutes of submission. In some cases, bajelive may require identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold. This is a standard security measure and is not a reflection on the player's account standing.

• Withdrawals are only available to players who have completed at least one deposit on their account.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• Bajelive reserves the right to delay a withdrawal pending verification of account details or source of funds.
• Withdrawal requests submitted during scheduled maintenance windows may be processed after the maintenance period ends.
• Bajelive does not charge a withdrawal fee for standard transactions.

6 Bonuses & Promotions

Bajelive offers bonuses and promotional offers to eligible players from time to time. Each bonus or promotion is subject to its own specific terms, which will be communicated at the time the offer is made. The following general rules apply to all bonuses on bajelive unless the specific promotion terms state otherwise:

• All bonuses are subject to wagering requirements before withdrawal is permitted.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount) must be wagered before the bonus converts to withdrawable funds.
• Bonus funds are used before real money funds when placing bets, unless the specific promotion states otherwise.
• Bajelive reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Players found to be abusing bonus offers — including through the use of multiple accounts, coordinated betting patterns, or exploitation of promotional terms — will have their bonuses cancelled and may have their accounts suspended.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.

Bajelive's promotional offers are intended for recreational players. The platform monitors bonus usage patterns and reserves the right to limit or withdraw bonus eligibility for accounts that show patterns inconsistent with recreational play.

7 Game Rules & Fairness

All games available on bajelive — including Dragon and Tiger, Keno, Water Polo, Pappu, 3 Gods Fishing, Cricket, and Leprechaun Riches — operate using certified random number generators (RNG). Game outcomes are independent, unpredictable, and not influenced by previous results or player behaviour.

The Return to Player (RTP) percentages published for each game on bajelive are accurate and reflect the theoretical long-term payout rate of the game. RTP figures are calculated over a large number of rounds and do not guarantee any specific outcome for any individual session.

• Players are responsible for understanding the rules of each game before placing bets.
• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical error that materially affects a game round, bajelive reserves the right to void the affected round and return stakes to players.
• Bajelive is not liable for losses resulting from a player's misunderstanding of game rules.
• Game results displayed on the bajelive platform are final unless successfully disputed through the official support process.

8 Prohibited Conduct

The following activities are strictly prohibited on bajelive. Engaging in any of these activities will result in account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform without human input.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities to gain an advantage. Any winnings generated through exploitation of a known or unknown error will be voided.
• Registering multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Engaging in money laundering or using bajelive to process funds derived from illegal activity.
• Threatening, harassing, or abusing bajelive staff or other players through any communication channel.
• Attempting to reverse-engineer, copy, or reproduce any part of the bajelive platform or its games.

9 Account Suspension & Closure

Bajelive reserves the right to suspend or permanently close any player account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to provide requested identity or payment verification documents within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Account inactivity for a period exceeding 12 consecutive months.
• Receipt of a self-exclusion request from the account holder.
• Legal requirement or instruction from a regulatory authority.

Players who wish to close their own account voluntarily may do so by contacting bajelive support. Any real money balance remaining in a voluntarily closed account will be returned to the player's registered payment method, subject to standard verification procedures. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

10 Privacy & Data

Bajelive collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on bajelive, you consent to the collection and use of your personal data as described in the Privacy Policy.

Bajelive uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. Bajelive does not sell personal data to third parties. Data may be shared with payment processors and identity verification providers as necessary to operate the platform.

For full details on how bajelive handles your data, please review the Privacy Policy.

11 Responsible Gaming

Bajelive is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, daily loss limits, session time reminders, and self-exclusion options. These tools are available in your account settings and take effect immediately upon activation.

If you believe that your gaming activity is causing financial or personal harm, bajelive strongly encourages you to use the self-exclusion tool or contact support to discuss your options. Self-exclusion requests are processed immediately and cannot be reversed for a minimum cooling-off period.

For full details on bajelive's responsible gaming commitments and available tools, please visit the Responsible Gaming page.

12 Limitation of Liability

Bajelive provides its platform on an "as is" and "as available" basis. While bajelive makes every effort to maintain platform availability and accuracy, it does not guarantee uninterrupted access or error-free operation at all times.

To the maximum extent permitted by applicable law, bajelive is not liable for:

• Loss of profits, winnings, or opportunities resulting from platform downtime or technical errors.
• Losses resulting from a player's failure to comply with these Terms.
• Losses resulting from unauthorised access to a player's account caused by the player's failure to maintain account security.
• Indirect, consequential, or incidental damages of any kind arising from use of the bajelive platform.

Nothing in these Terms limits bajelive's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Changes to Terms

Bajelive reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, bajelive will make reasonable efforts to notify registered players via the contact details on their account.

Continued use of bajelive after any update to these Terms constitutes acceptance of the revised Terms. If you do not agree with any changes, you should stop using bajelive and contact support to close your account and withdraw any remaining balance.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact bajelive support. The support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available through the bajelive platform after login
• FAQ: Visit the FAQ page for answers to common questions

Bajelive aims to respond to all support enquiries within 24 hours. For urgent account or payment issues, live chat is the fastest way to reach the support team.