Bajelive Privacy PolicyYour Data, Your Rights

Bajelive takes your privacy seriously. This policy explains exactly what personal data bajelive collects when you use the platform, why it is collected, how it is stored, who it may be shared with, and what rights you have over your own information. There are no hidden data practices here — just a straightforward explanation of how bajelive handles your data.

Last Updated: January 2025 Applies to All Bajelive Users BDT & Bangladesh Players

How Bajelive Protects Your Data

Six core privacy commitments that every bajelive player should know before registering.

Encrypted Data Storage

All personal data stored by bajelive is protected using industry-standard encryption. Your account details, payment information, and transaction history are stored on secured servers. Bajelive does not store full payment card numbers or mobile banking PINs at any point.

No Data Selling

Bajelive does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions, and improve the bajelive platform. That is the full extent of how your data is used commercially.

Minimal Data Collection

Bajelive only collects the data that is genuinely necessary to operate the platform and comply with legal obligations. If a piece of information is not needed to run your account or process your transactions, bajelive does not ask for it.

You Control Your Data

Registered bajelive players have the right to access, correct, and request deletion of their personal data. These requests can be submitted through the support team. Bajelive processes data access and deletion requests within a reasonable timeframe and without unnecessary barriers.

Secure Transmission

All data transmitted between your device and bajelive is protected using TLS encryption. This applies to login sessions, deposit and withdrawal requests, and any communication with the support team. Bajelive does not transmit sensitive data over unencrypted connections.

Marketing Opt-Out

If bajelive sends you promotional communications, you can opt out at any time. Opting out of marketing does not affect your ability to use the platform or receive important account notifications. Bajelive respects your communication preferences and acts on opt-out requests promptly.

Important: By registering an account or using any part of the bajelive platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

1 Introduction

This Privacy Policy describes how bajelive ("bajelive", "we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors who use the bajelive website, mobile app, and related services. It applies to all users of the bajelive platform regardless of how they access it.

Bajelive is committed to handling your personal data responsibly and transparently. This policy is written in plain language so that every player — whether you are new to online gaming or a long-time bajelive user — can understand exactly what happens to your information when you use the platform.

This Privacy Policy should be read alongside the bajelive Terms and Conditions, which govern your use of the platform as a whole. If you have any questions about this policy that are not answered here, please contact the bajelive support team directly.

2 Data We Collect

Bajelive collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with bajelive. The following table summarises the categories of data bajelive collects and the context in which each is collected.

Data Category Examples How Collected
Identity Data Full name, date of birth Provided during registration or KYC verification
Contact Data Phone number, email address Provided during registration or account updates
Financial Data bKash/Nagad account number, transaction amounts Provided when making deposits or withdrawals
Transaction Data Deposit history, withdrawal history, bet history Generated automatically through platform use
Technical Data IP address, device type, browser, operating system Collected automatically when you access bajelive
Usage Data Pages visited, games played, session duration Collected automatically through cookies and analytics
Communications Data Support chat logs, email correspondence Generated when you contact bajelive support

Bajelive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation. Bajelive does not store full mobile banking PINs or passwords at any point.

3 How We Use Your Data

Bajelive uses the personal data it collects for specific, legitimate purposes. Your data is never used for purposes beyond those listed below without your explicit consent:

  • Account Management: To create, maintain, and secure your bajelive account, including verifying your identity and age during registration.
  • Transaction Processing: To process deposits, withdrawals, and any bonus credits or adjustments to your account balance.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account or payment issues.
  • Platform Improvement: To analyse usage patterns and technical performance data in order to improve the bajelive platform, fix bugs, and develop new features.
  • Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Legal Compliance: To comply with applicable laws, regulatory requirements, and lawful requests from authorities.
  • Responsible Gaming: To monitor gaming patterns and identify players who may benefit from responsible gaming tools or intervention.
  • Marketing Communications: To send promotional offers and platform updates to players who have opted in to receive such communications.

No Profiling for Third Parties: Bajelive does not use your personal data to build profiles that are sold to or shared with third-party advertisers or data brokers. Any profiling bajelive conducts is solely for the purpose of improving your experience on the bajelive platform and fulfilling responsible gaming obligations.

4 Legal Basis for Processing

Bajelive processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual Necessity: Processing required to fulfil the contract between you and bajelive — for example, processing your deposits and withdrawals or maintaining your account.
  • Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate Interests: Processing carried out for bajelive's legitimate business interests, such as fraud prevention, platform security, and improving the user experience — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Bajelive does not sell your personal data. Bajelive may share your data with the following categories of third parties only where necessary and only to the extent required for the stated purpose:

  • Payment Processors: bKash, Nagad, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
  • Identity Verification Providers: Third-party KYC (Know Your Customer) service providers may receive identity data when bajelive is required to verify your age or identity under applicable regulations.
  • Technology Service Providers: Cloud hosting, analytics, and platform infrastructure providers may process technical and usage data as part of operating the bajelive platform. These providers are contractually prohibited from using your data for their own purposes.
  • Regulatory Authorities: Bajelive may be required to share data with law enforcement agencies, financial regulators, or other government bodies in response to lawful requests or legal obligations.
  • Fraud Prevention Services: Shared data with fraud detection services is used solely to protect bajelive and its players from fraudulent activity.

Your Data Stays Protected: Every third party that receives data from bajelive is bound by contractual data protection obligations. Bajelive does not share data with parties that cannot demonstrate adequate data protection standards.

6 Cookies & Tracking

Bajelive uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit bajelive.

The following types of cookies are used on bajelive:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. These cannot be disabled without affecting platform functionality.
  • Analytics Cookies: Used to collect anonymised data about how players navigate bajelive, which pages are visited most, and where technical issues occur. This data helps bajelive improve the platform.
  • Preference Cookies: Store your language, display, and notification preferences so you do not need to reset them on each visit.
  • Security Cookies: Help detect and prevent fraudulent activity and unauthorised account access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using bajelive, but some features may not function as intended. Bajelive does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

Bajelive retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business needs. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction Records: Retained for a minimum of five years from the date of each transaction to comply with anti-money laundering regulations.
  • Support Communications: Retained for three years from the date of the last communication, or longer if the communication relates to an unresolved dispute.
  • Technical & Usage Data: Retained in anonymised or aggregated form for up to two years for platform analytics purposes.
  • Marketing Consent Records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required for any legitimate purpose, bajelive securely deletes or anonymises it. Players may request early deletion of their data subject to the limitations described in Section 8.

8 Your Rights

As a bajelive player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bajelive support team with your request and account details.

Right of Access

Request a copy of the personal data bajelive holds about you. Bajelive will provide this within a reasonable timeframe at no charge.

Right to Rectification

Request correction of inaccurate or incomplete personal data held on your bajelive account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Restriction

Request that bajelive restricts processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request a copy of your data in a structured, machine-readable format where technically feasible.

Right to Object

Object to processing of your data for direct marketing purposes. Bajelive will act on this request immediately.

Note on Deletion Requests: Bajelive may be unable to delete certain data where retention is required by law — for example, transaction records required under anti-money laundering regulations. In such cases, bajelive will explain which data must be retained and why.

9 Data Security

Bajelive implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and bajelive servers.
  • Encryption of sensitive data fields at rest in bajelive's database systems.
  • Access controls that restrict internal access to personal data on a need-to-know basis.
  • Regular security assessments and vulnerability testing of the bajelive platform.
  • Monitoring systems that detect and alert on suspicious access patterns or potential breaches.
  • Staff training on data protection obligations and secure data handling practices.

While bajelive takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, bajelive will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

Your Role in Security: You also play a part in keeping your data safe. Use a strong, unique password for your bajelive account, do not share your login credentials with anyone, and contact support immediately if you notice any suspicious activity on your account.

10 Children's Privacy

Bajelive is strictly an 18+ platform. Bajelive does not knowingly collect personal data from individuals under the age of 18. If bajelive discovers that a player is under 18, the account will be immediately suspended, any balance will be withheld pending investigation, and all personal data associated with the account will be deleted in accordance with applicable law.

If you believe that a minor has registered on bajelive, please contact the support team immediately so that the account can be reviewed and closed without delay.

11 Policy Updates

Bajelive may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When updates are made, the "Last Updated" date at the top of this page will be revised. For significant changes, bajelive will make reasonable efforts to notify registered players via their registered contact details.

Continued use of bajelive after any update to this Privacy Policy constitutes acceptance of the revised policy. Bajelive recommends reviewing this page periodically to stay informed of how your data is being handled.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the bajelive support team. All privacy-related requests are handled with priority.

Bajelive aims to respond to all privacy-related requests within 72 hours. For urgent data security concerns, live chat is the fastest way to reach the team.

Join Bajelive – Your Data Is Safe, Your Games Are Fair

Now that you know how bajelive protects your privacy, register your free account and start playing with confidence. Deposits from ৳10 via bKash or Nagad.

🔒 Encrypted & Secure 💳 bKash & Nagad ✅ No Data Selling

18+ only. Please play responsibly. Gaming involves financial risk.